So we called all the way down to the entrance desk to let them know, to no avail bc they didn’t present or contact us again both. The «criticism call» obtained through to somebody, the next day about 24 hours later and provided us a $50 food credit to any of their Caesar’s owned eating places. WHAT A JOKE. Of course upon checkout, there wasn’t an actual person to meet with and we couldn’t likelihood missing our flights over one other disappointing customer service experience, so we had been compelled to used the self kiosk to take a glance at. We will NEVER recommend the Flamingo to anybody for something. We appreciate you taking the time to provide your suggestions, Lisa. Your feedback have been shared with the suitable group for their enter and a focus. We worth your patronage and hope to look forward to welcoming you again.
- Your comments have been shared with the suitable staff for his or her enter and a spotlight.
- We inquired what could presumably be done relating to the TV problem and she supplied to «upgrade us» to a room with an analogous view.
- Roulette dealer was imply and took her sweet time rearranging chips.
- However, I did name concerning the lack of scorching water and by some means they made some adjustment and got the water hotter inside a few hours.
- We have been suggested to examine in w the entrance desk in the AM, which we did.
- We recognize you taking the time to supply your suggestions, Timgerkman2021.
We are planning an enormous group journey (12-14) in March. I am coordinating it and was recommending to the others we stay at the Flamingo because of its location and my good experiences there in the past. Instead, we are going to keep elsewhere (Harrah’s, New York, etc) related in price but much cleaner and not in such a state of dis-repair. Next time we are going to keep at a sister-property like Harrah’s or the Linq. Something similar in price however looking much better. Until some changes occur, I will not advocate this place to anyone. I did discover that a few of the buttons int he hallways for the elevators did not work.
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I inform the employee that we have to communicate to the supervisor, and gesture to the blonde girl that was identified to us, but she sees me, activates her heel and walks the opposite means. We inquired what might be done relating to the TV issue and he or she supplied to «improve us» to a room with an analogous view. I called the customer service line once more to see if there was ANYONE else that I could speak to and all I obtained back was an unapologetic, monotone, woman that offered to file a grievance for me. We waited the relaxation of the night time for the Engineering Manager to level out up together with his «explanation or apology» however you guessed it, no show.
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Not One Of The Best – Flamingo Las Vegas Lodge & Casino
Stayed right here Halloween weekend for the When We Were Young Festival. Paid for a king mattress with a High Roller view. Arrived after 10 PM on a Thursday night time and nonetheless had to wait in line for almost an hour to use a self examine in kiosk. Initial impression was the room was very good but the TV didn’t work. We have been advised to examine in w the entrance desk within the AM, which we did. They requested if it was okay to enter the room whilst we have been gone for the day, sightseeing.
Not One Of The Best – Flamingo Las Vegas Lodge & Casino
This is not the Flamingo I actually have stayed at and loved prior to now. Thinking we wouldn’t be in the room much, we determined to only make-do. When we woke Monday I wished to leap int he shower. Water barely warmed up, so I took a quick one. I do not usually name and complain as a result of I don’t desire them thinking I am in search of any freebies.
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However, I did name in regards to the lack of sizzling water and somehow they made some adjustment and received the water hotter within a number of hours. I did not complain concerning the different issues in the room. This business makes use of instruments provided by Tripadvisor to encourage and collect guest reviews, together with this one. Thank you for taking the time to share your experience with us, John! We can’t wait to welcome you again for one more nice time at Flamingo Las Vegas soon.
We gave the OK but my husband took photos of all of our stuff before we left. I tried to call the customer service quantity but was informed that they had been out of the US and I needed to talk to somebody on website. So, you guessed it, we waited within the line, tried to maintain calm and hopeful that somebody would make it right in the end. My husband also tried to talk to Caesar’s Rewards, , and they solely identified what the supervisor appeared like so we might ask to talk to her as quickly as we made to the front of the line.
We appreciate you taking the time to offer your feedback, Timgerkman2021. We respect you taking the time to provide your suggestions, Saleslady730. We respect you taking the time to offer your suggestions, Katie. Roulette supplier was imply and took her candy time rearranging chips. Other people walked away from the desk as a end result of her terrible perspective. This was my third and final time staying at the flamingo.
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